Tav Passport

Tav Passport

What is TAV Passport?

TAV Passport is a special membership program that provides exclusive discounts and advantages both at airports and in city life, operated by TAV Operation Services since 2010.

Transport Facilities:

  • Complimentary parking and valet services at several airports.
  • Discounts on car rentals and VIP transfers through airports.

Exclusive Services:

  • Fast Track access at security checkpoints and passport control counters.
  • Complimentary access to Primeclass Lounges and more than 400 lounges worldwide.
  • Special discounts at Duty-Free stores, with a dedicated cashier service.

Additional Advantages :

Discounts at premium brands exclusive to TAV Passport cardholders around the city

  • At Izmir Adnan Menderes Airport, TAV Passport holders can enjoy complimentary parking and valet service, Fast Track access without waiting, lounge access, and special opportunities in Duty-Free shops.

For more information, you can call TAV Passport Concierge at 0(850) 222 2575 or visit the website www.tavpassport.com.

Frequently Asked Questions

Yes, there is. The bag storage facilities in the International Terminal are open 24 hours a day, 7 days a week.
You are allowed to bring a quart-sized bag of liquids, aerosols, gels, creams and pastes in your carry-on bag and through the checkpoint. These are limited to travel-sized containers that are 3.4 ounces (100 milliliters) or less per item.
The Consular Office for issuing visas is located on the Arrivals Floor of the International Terminal, in the transit area before the passport check point. It is open 24 hours a day, 7 days a week and the contact phone is +90 232 455 00 00/ Ext: 3603. Click here for the map.
For detailed information on customs procedures you can either visit gumrukrehberi.gov.tr or call +90 232 455 00 00/ Ext: 1930.
The distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport is approximately 5 minutes on foot. By using the travelators, going to the Domestic and International Terminals is very easy. Click here for the map.
No.
The Departure Fee Stamp from the Ministry of Finance can be obtained from the desk next to the Information Desk on the Departures Floor of the International Terminal.

For information about the Departure Fee Stamp: +90 (232) 455 00 00 Ext: 3602

Note: Departure Fee Stamp payment should be made before passport control.

The Tax-Free Office is located at the International Terminal. You should go there to complete the required procedures. After you are finished there, you can obtain a refund from the Tax-Free Office desk next to the Information Desk.
The TAV Lost and Found Office is at the International Terminal and is open 24/7.

Telephone: 0232 455 00 00 / Ext: 4690

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