Transit/Transfer Passengers

Transit/Transfer Passengers

Transit passengers are allowed as per the decisions made by the authorities. Based on the transit passenger practice, if passengers arriving from abroad cannot fly directly to their final destination, they have to go through the passport control at the airport where they first arrive and receive their baggage (customs control) at the airport they arrive in the end.  Our guests arriving from abroad with a connecting flight from Istanbul go through passport control in Istanbul. Since the Istanbul to Izmir is a domestic destination, the aircraft docks at the Domestic Terminal, however passengers claim their luggage at the Izmir international terminal, which is the final destination. Passengers are directed to the baggage claim hall by the personnel of the Airline Company or Ground Handling Service Provider (Havaş, Çelebi or TGS). Guiding desks for transit passengers are located at the exit of the aircraft, before the baggage claim hall.

Frequently Asked Questions

Yes, there is. The bag storage facilities in the International Terminal are open 24 hours a day, 7 days a week.
Please click here for detailed information.
The Consular Office for issuing visas is located on the Arrivals Floor of the International Terminal, in the transit area before the passport check point. It is open 24 hours a day, 7 days a week and the contact phone is +90 232 455 00 00/ Ext: 3603. Click here for the map.
For detailed information on customs procedures you can either visit or call +90 232 455 00 00/ Ext: 1930.
The distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport is approximately 5 minutes on foot. By using the travelators, going to the Domestic and International Terminals is very easy. Click here for the map.
The Departure Fee Stamp from the Ministry of Finance can be obtained from the desk next to the Information Desk on the Departures Floor of the International Terminal.

For information about the Departure Fee Stamp: +90 (232) 455 00 00 Ext: 3602

Note: Departure Fee Stamp payment should be made before passport control.

The Tax-Free Office is located at the International Terminal. You should go there to complete the required procedures. After you are finished there, you can obtain a refund from the Tax-Free Office desk next to the Information Desk.
The TAV Lost and Found Office is at the International Terminal and is open 24/7.

Telephone: 0232 455 00 00 / Ext: 4690