This text is designed to inform you about information security.
You can visit our Web site as often as you want your personal information paylaşmaksızın. By submitting your personal information during your visit to our Web site, is provided only within the scope of your knowledge. Recorded by us with your knowledge of the personal information is protected by TAV Airports Holding will continue to be protected. Your full name, mailing address, birth date, gender, telephone and fax number, e-mail address, such as when information is recorded by our web site.

E-mail communications in question şifrelenmediği message if the message has to guarantee the security of your alınamadığını and is responsible for the security of e-mails you send to remind you.

Web site links to other Web sites operated by TAV Airports Holding, we can give. If you visit any of these Web sites, you should review that site's privacy and other policies. TAV Airports Holding, responsible for policies and practices of other web sites indicates that there is.

Reminds us that it is possible change of TAV Airports Holding's privacy policies, so we recommend that you check regularly our Privacy Policy.

Frequently Asked Questions

Yes, there is. The bag storage facilities in the International Terminal are open 24 hours a day, 7 days a week.
Please click here for detailed information.
The Consular Office for issuing visas is located on the Arrivals Floor of the International Terminal, in the transit area before the passport check point. It is open 24 hours a day, 7 days a week and the contact phone is +90 232 455 00 00/ Ext: 3603. Click here for the map.
For detailed information on customs procedures you can either visit or call +90 232 455 00 00/ Ext: 1930.
The distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport is approximately 5 minutes on foot. By using the travelators, going to the Domestic and International Terminals is very easy. Click here for the map.
The Departure Fee Stamp from the Ministry of Finance can be obtained from the desk next to the Information Desk on the Departures Floor of the International Terminal.

For information about the Departure Fee Stamp: +90 (232) 455 00 00 Ext: 3602

Note: Departure Fee Stamp payment should be made before passport control.

The Tax-Free Office is located at the International Terminal. You should go there to complete the required procedures. After you are finished there, you can obtain a refund from the Tax-Free Office desk next to the Information Desk.
The TAV Lost and Found Office is at the International Terminal and is open 24/7.

Telephone: 0232 455 00 00 / Ext: 4690