There are depots for radioactive materials, valuable items and cold storage, and also offices of private cargo agents within the cargo terminal. Turkish Airlines Cargo, PTT, Customs Directorships building, and the offices of the cargo agents and customs brokers are located inside the complex. Import and export warehouses are located within the cargo complex as well.

Inbound Cargo:

To take possession of your cargo coming from overseas, you need to contact the companies which transported it.

Outbound Cargo:

For sending cargo overseas, you need to contact the IATA (International Air Transportation Association) member cargo agents for them to perpetrate on your behalf the required issues like customs transactions, preparation of the airway bill, charging, and packaging.

Please click for the agents who has taken authorization certificate from the General Directorate of Civil Aviation.



Havaş warehouse in Izmir Adnan Menderes Airport has 1200 m² indoor and 600 m² outdoor space. Havaş warehouse consists of two sections as Export and Import.

For perishable cargo

  • There is a climate controlled storage of 10 m2 /22 m3 for temperatures between +2/+8 C
  • There is a climate controlled storage of 5 m2 /10 m3 for temperatures between -2/+18 C
  • There is a climate controlled storage of 60 m2 /212 m3 temperatures between +5/+25 C

For valuable cargo

  • There is a valuable cargo warehouse of 7 m2 / 16 m3

For cargo containing dangerous goods

  • There is a valuable DGR room of 5 m2/10 m3

For livestock cargo

  • There is a livestock room of 6 m2/14 m3


The shipping service can be provided for all storages connected to the Customs Offices inland. Scheduled, bonded cargo shipping services are provided periodically every week from / to İstanbul, and from / to Ankara and İzmir.


Atatürk Airport Cargo Terminal next to the Customs House, 34194 Yeşilköy / Istanbul, Turkey

Phone : 0212 465 57 00 (pbx)

Fax : 0212 465 45 95 

E-Mail :

Please click for detailed information.

Useful Information


Your way to a secure parking space! Benefit from the attractive online parking offers of Adnan Menderes Airport

Flight Information
Flight Information

Real-time information of arrival and departure flights at Adnan Menderes Airport

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport, you'll find a great selection of shops within fashion, electronics, design, and souvenirs

Frequently Asked Questions

Yes, there is. The bag storage facilities in the International Terminal are open 24 hours a day, 7 days a week.
Please click here for detailed information.
The Consular Office for issuing visas is located on the Arrivals Floor of the International Terminal, in the transit area before the passport check point. It is open 24 hours a day, 7 days a week and the contact phone is +90 232 455 00 00/ Ext: 3603. Click here for the map.
For detailed information on customs procedures you can either visit or call +90 232 455 00 00/ Ext: 1930.
The distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport is approximately 5 minutes on foot. By using the travelators, going to the Domestic and International Terminals is very easy. Click here for the map.
The Departure Fee Stamp from the Ministry of Finance can be obtained from the desk next to the Information Desk on the Departures Floor of the International Terminal.

For information about the Departure Fee Stamp: +90 (232) 455 00 00 Ext: 3602

Note: Departure Fee Stamp payment should be made before passport control.

The Tax-Free Office is located at the International Terminal. You should go there to complete the required procedures. After you are finished there, you can obtain a refund from the Tax-Free Office desk next to the Information Desk.
The TAV Lost and Found Office is at the International Terminal and is open 24/7.

Telephone: 0232 455 00 00 / Ext: 4690