Primeclass Meet & Greet Service

Primeclass Meet & Greet Service



Primeclass Meet & Greet Service

Primeclass Meet & Greet is dedicated to make your airport experience smooth and comfortable.
Our professional agents are here to ensure every step of your journey—before and after your flight—is seamless, allowing you to focus on enjoying your trip.
Our services include:
- Personalized greeting upon arrival.
- Porter services for your luggage.
- Assistance with check-in and passport control.
- Priority payment options at duty-free stores, accompanied by an assistant.
- Exclusive access to airport lounges with a warm welcome.
- Escort to departure gates for hassle-free boarding.
- Personalized greeting upon return for a smooth arrival.
- Assistance with visa procedures, if required.
- Fast track services during passport control.
- Coordination for meeting greeters upon arrival.
- And many more services to enhance your travel experience.
Whether traveling for business or leisure, Primeclass Meet & Greet is committed to making your journey as comfortable and enjoyable as possible.
For more information and reservation, please contact to our Call Center 0(850) 222 2575 or send an email : customersuccess@tav.aero

Frequently Asked Questions

Yes, there is. The bag storage facilities in the International Terminal are open 24 hours a day, 7 days a week.
You are allowed to bring a quart-sized bag of liquids, aerosols, gels, creams and pastes in your carry-on bag and through the checkpoint. These are limited to travel-sized containers that are 3.4 ounces (100 milliliters) or less per item.
The Consular Office for issuing visas is located on the Arrivals Floor of the International Terminal, in the transit area before the passport check point. It is open 24 hours a day, 7 days a week and the contact phone is +90 232 455 00 00/ Ext: 3603. Click here for the map.
For detailed information on customs procedures you can either visit gumrukrehberi.gov.tr or call +90 232 455 00 00/ Ext: 1930.
The distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport is approximately 5 minutes on foot. By using the travelators, going to the Domestic and International Terminals is very easy. Click here for the map.
No.
The Departure Fee Stamp from the Ministry of Finance can be obtained from the desk next to the Information Desk on the Departures Floor of the International Terminal.

For information about the Departure Fee Stamp: +90 (232) 455 00 00 Ext: 3602

Note: Departure Fee Stamp payment should be made before passport control.

The Tax-Free Office is located at the International Terminal. You should go there to complete the required procedures. After you are finished there, you can obtain a refund from the Tax-Free Office desk next to the Information Desk.
The TAV Lost and Found Office is at the International Terminal and is open 24/7.

Telephone: 0232 455 00 00 / Ext: 4690

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