Lost Luggage

Lost Luggage

The Lost & Found Office, at which property that has been lost by passengers within the airport and multi-storey parking lot is carefully stored and delivered, is open between 08:00 AM and 08:00 PM on the mezzanine floor of the domestic terminal. For lost & found items, please visit the Lost & Found Office on weekdays and weekends between 08:00 AM and 08:00 PM.

Phone: (232) 455 00 00-4690

Airlines and Ground Services lost&found office contact information

  Big Size Baggage Middle Size Baggage Small Size Baggage
  2nd and 3rd Day 4th Day and More 2nd and 3rd Day 4th Day and More 2nd and 3rd Day 4th Day and More
  102,71 TL 7,63 TL 69,66 TL 6,10 TL 45,25 TL 4,07 TL
Adnan Menderes Airport

-The prices indicated in the tariff schedule are for 24 hours (1 day) and lost baggage kept in a shorter period (hourly) is free-of-charge. Charging starts on the 2nd day following the lost property is recorded in the Lost and Found Property Document/Form.                                                                                                                                                                                     

-The practice is based on the Lost and Found Property General Principles.                                                                                                                                                                                    

-This tariff is not applied in the following conditions;                                                                                                                                                                               

-Small size properties such as eyeglasses, watches, mobile phones, wallets, etc. are free-of-charge.                                                                                                                                                                                

- Prices in the tariff include VAT.                                                            

Frequently Asked Questions

Yes, there is. The bag storage facilities in the International Terminal are open 24 hours a day, 7 days a week.
Please click here for detailed information.
The Consular Office for issuing visas is located on the Arrivals Floor of the International Terminal, in the transit area before the passport check point. It is open 24 hours a day, 7 days a week and the contact phone is +90 232 455 00 00/ Ext: 3603. Click here for the map.
For detailed information on customs procedures you can either visit www.gumruk.gov.tr or call +90 232 455 00 00/ Ext: 1930.
The distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport is approximately 5 minutes on foot. By using the travelators, going to the Domestic and International Terminals is very easy. Click here for the map.
The Departure Fee Stamp from the Ministry of Finance can be obtained from the desk next to the Information Desk on the Departures Floor of the International Terminal.

For information about the Departure Fee Stamp: +90 (232) 455 00 00 Ext: 3602

Note: Departure Fee Stamp payment should be made before passport control.

The Tax-Free Office is located at the International Terminal. You should go there to complete the required procedures. After you are finished there, you can obtain a refund from the Tax-Free Office desk next to the Information Desk.
The TAV Lost and Found Office is at the International Terminal and is open 24/7.

Telephone: 0232 455 00 00 / Ext: 4690