Occupational Health & Safety Policy

Occupational Health & Safety Policy

At TAV Airports Holding and Group Companies, we prioritize and approach Occupational Health and Safety based on our principle of “Our most valuable capital is our human resources”. In this regard, we carry out the necessary studies to identify the hazards that may result in work accidents and occupational diseases, to analyze the risks and opportunities, and to provide a healthy and safe working environment for our employees, passengers and subcontractors.

In line with this approach, we strive to comply with all relevant national and international legal requirements while adhering to the evaluation criteria of international environmental and social standards, such as ILO, the IFC Performance Standards, EBRD Performance Requirements, and Equator Principles. In this regard, we pledge to;
• To create healthy and safe working environments in order to prevent work accidents and occupational diseases,
• To eliminate the dangers and risks identified by risk analysis, field surveillance and near-miss notifications, and in cases where this is not possible, to keep the risks under control with measures that will reduce them to acceptable levels,
• To create performance targets with a zero work accident and occupational disease approach and to ensure continuous improvement by following the realization levels of these targets,
• To guarantee the participation and representation of our employees and other stakeholders in our occupational health and safety processes,
• To create healthy, safe and efficient business processes by increasing the knowledge and skills of our employees through trainings,
• To carry out the necessary activities to increase the awareness of all our stakeholders in order to create a positive occupational health and safety culture,
• To take measures to be prepared for emergencies that will disrupt business continuity and to ensure the regular review of these measures,
• To engage in necessary communication activities in order to understand the needs and expectations of our employees and other stakeholders about occupational health and safety,
• To increase the health, welfare and well-being of employees through initiatives such as preventive medicine, ergonomic and psychosocial risks assessment,
• To ensure the sustainability of occupational health and safety by regularly monitoring and reviewing all occupational health and safety processes and by making use of result-oriented data analysis,
We hereby declare and undertake to adhere to these principles.

Frequently Asked Questions

Yes, there is. The bag storage facilities in the International Terminal are open 24 hours a day, 7 days a week.
Please click here for detailed information.
The Consular Office for issuing visas is located on the Arrivals Floor of the International Terminal, in the transit area before the passport check point. It is open 24 hours a day, 7 days a week and the contact phone is +90 232 455 00 00/ Ext: 3603. Click here for the map.
For detailed information on customs procedures you can either visit www.gumruk.gov.tr or call +90 232 455 00 00/ Ext: 1930.
The distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport is approximately 5 minutes on foot. By using the travelators, going to the Domestic and International Terminals is very easy. Click here for the map.
The Departure Fee Stamp from the Ministry of Finance can be obtained from the desk next to the Information Desk on the Departures Floor of the International Terminal.

For information about the Departure Fee Stamp: +90 (232) 455 00 00 Ext: 3602

Note: Departure Fee Stamp payment should be made before passport control.

The Tax-Free Office is located at the International Terminal. You should go there to complete the required procedures. After you are finished there, you can obtain a refund from the Tax-Free Office desk next to the Information Desk.
The TAV Lost and Found Office is at the International Terminal and is open 24/7.

Telephone: 0232 455 00 00 / Ext: 4690