Enviroment Policy

Enviroment Policy

As TAV Airports Holding and Group Companies, we have established our fundamental principles within the framework of internationally recognized standards to effectively manage the environmental risks associated with our operations and have developed and implemented Environmental Management System designs to ensure their effectiveness.

To ensure the balance between environmental sustainability and business goals; we will implement measures that promote the most efficient use of energy and natural resources in our operations. Our priority principles are preventing pollution, producing less waste and more cost savings with an environmental consciousness. In line with this approach, we strive to comply with all relevant national and international legal requirements while adhering to the evaluation criteria of international environmental and social standards, such as the IFC Performance Standards, EBRD Performance Requirements, and Equator Principles. In this regard, we pledge to;
• To define environmental opportunities and risks with analyses carried out with a systematic and consistent approach; to minimize our environmental impacts, to continuously improve our processes by increasing our environmental performance, to keep under control and reduce potential environmental impacts during the life cycle starting from the design stage,
• To ensure that our Environmental Management System practices, which we will align with accepted standards and frameworks, are in harmony by making them accessible to all our employees and other stakeholders,
• To carry out activities to improve the system by periodically monitoring our environmental sustainability performance,
• To support the work of our stakeholders to ensure the sustainability of natural resources and protect biodiversity based on the best available techniques,
• To prevent or reduce the wastes generation at the source as a result of our activities, to carry out the necessary work to ensure its recycling or recovery, if not possible, to ensure that it’s disposal do not harm the environment,
• To cooperate with all stakeholders in our value chain and to communicate effectively in this context to increase the positive effects of the aviation industry on environmental development and to benefit the local economy in the areas in which we operate,
• To develop and implement measures to minimize environmental damage in case of any accident or emergency during our activities,
We hereby declare and undertake to adhere to these principles.

Frequently Asked Questions

Yes, there is. The bag storage facilities in the International Terminal are open 24 hours a day, 7 days a week.
Please click here for detailed information.
The Consular Office for issuing visas is located on the Arrivals Floor of the International Terminal, in the transit area before the passport check point. It is open 24 hours a day, 7 days a week and the contact phone is +90 232 455 00 00/ Ext: 3603. Click here for the map.
For detailed information on customs procedures you can either visit www.gumruk.gov.tr or call +90 232 455 00 00/ Ext: 1930.
The distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport is approximately 5 minutes on foot. By using the travelators, going to the Domestic and International Terminals is very easy. Click here for the map.
The Departure Fee Stamp from the Ministry of Finance can be obtained from the desk next to the Information Desk on the Departures Floor of the International Terminal.

For information about the Departure Fee Stamp: +90 (232) 455 00 00 Ext: 3602

Note: Departure Fee Stamp payment should be made before passport control.

The Tax-Free Office is located at the International Terminal. You should go there to complete the required procedures. After you are finished there, you can obtain a refund from the Tax-Free Office desk next to the Information Desk.
The TAV Lost and Found Office is at the International Terminal and is open 24/7.

Telephone: 0232 455 00 00 / Ext: 4690