"Prime Class" CIP Service

"Prime Class" CIP Service

TAV "primeclass" CIP Services

TAV “primeclass” provides exclusive assistance service at the airports prior to and after flights by its professional team of employees as well as a wide range of other services provided during travels to offer a comfortable and privileged travel experience. TAV "primeclass” provides a pleasant traveling experience for passengers who would like to enjoy a stress-free flight and race against time...

TAV “primeclass” offers;

  • Greeting at the airport,
  • Porter service,
  • Assistance during check-in and passport transactions,
  • Privileged payment points when shopping at duty-free stores in the company of an assistant,
  • Welcoming at the lounges,
  • Accompanying the passenger to departure gates,
  • Greeting during your return flight,
  • Assistance during visa transactions, if required,
  • Privilege of using fast track service during passport control,
  • Assistance in meeting with greeters.

And many more…

Please click here for make a reservation.

Frequently Asked Questions

Yes, there is. The bag storage facilities in the International Terminal are open 24 hours a day, 7 days a week.
Please click here for detailed information.
The Consular Office for issuing visas is located on the Arrivals Floor of the International Terminal, in the transit area before the passport check point. It is open 24 hours a day, 7 days a week and the contact phone is +90 232 455 00 00/ Ext: 3603. Click here for the map.
For detailed information on customs procedures you can either visit www.gumruk.gov.tr or call +90 232 455 00 00/ Ext: 1930.
The distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport is approximately 5 minutes on foot. By using the travelators, going to the Domestic and International Terminals is very easy. Click here for the map.
No.
The Departure Fee Stamp from the Ministry of Finance can be obtained from the desk next to the Information Desk on the Departures Floor of the International Terminal.

For information about the Departure Fee Stamp: +90 (232) 455 00 00 Ext: 3602

Note: Departure Fee Stamp payment should be made before passport control.

The Tax-Free Office is located at the International Terminal. You should go there to complete the required procedures. After you are finished there, you can obtain a refund from the Tax-Free Office desk next to the Information Desk.
The TAV Lost and Found Office is at the International Terminal and is open 24/7.

Telephone: 0232 455 00 00 / Ext: 4690

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