Contact Information
|
Call Center |
0850 222 9828 |
| Phone(International) | (232)455 0000 / ext. 4503-4502 |
| Phone(Domestic) | (232)455 0000 / ext. 4500-4512 |
| Fax | +90 232 274 6454 |
| Web | www.adnanmenderesairport.com |
| info@tav.aero | |
| Customer Relations | cr@tav.aero |
| Human Resources | hr.izmir@tav.aero |
| Finance | finance@tav.aero |
TAV EGE TERMINAL OPERATIONS CO.
Izmir Adnan Menderes Airport New International Terminal Sarnıç Mevkii 35410 Gaziemir / IZMIR
| Havalimanları Holding | www.tavhavalimanlari.com.tr | +90 212 463 3000 | info@tav.aero |
| Ankara Esenboğa International Airport | www.esenbogaairport.com | +90 312 590 4000 | info@esb.tav.aero |
| Izmir Adnan Menderes International Airport | www.adnanmenderesairport.com | +90 232 455 0000 | info@tav.aero |
| Gürcistan Tiflis Uluslararası International Airport | www.tbilisiairport.com | +995 32 310 421-341 | info.tbs@tav.aero |
| Gürcistan Batum Uluslararası International Airport | www.batumiairport.com | +995 22 235 100 | info.tbs@tav.aero |
| Tunus Monastir Habib Bourguiba Uluslararası International Airport | www.monastirairport.com | +216 73 520 000 | info@tav.aero |
| HAVAS | www.havas.com.tr | +90 232 455 0000 | info@havas.net |
| ATÜ Duty Free | www.atu.com.tr | +90 212 465 4327 | info@atu.com.tr |
| Services | www.bta.com.tr | +90 212 465 4141 | info@bta.com.tr |
| “primeclass” | www.primeclass.com.tr | +90 212 463 3000 | primeclass@tav.aero |
| HAVAS Tourism | +90 212 465 5633-36 | havasbilet@tav.aero |
Frequently Asked Questions
Yes, there is. The bag storage facilities in the International Terminal are open 24 hours a day, 7 days a week.
You are allowed to bring a quart-sized bag of liquids, aerosols, gels, creams and pastes in your carry-on bag and through the checkpoint. These are limited to travel-sized containers that are 3.4 ounces (100 milliliters) or less per item.
The Consular Office for issuing visas is located on the Arrivals Floor of the International Terminal, in the transit area before the passport check point. It is open 24 hours a day, 7 days a week and the contact phone is +90 232 455 00 00/ Ext: 3603. Click here for the map.
For detailed information on customs procedures you can either visit gumrukrehberi.gov.tr or call +90 232 455 00 00/ Ext: 1930.
The distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport is approximately 5 minutes on foot. By using the travelators, going to the Domestic and International Terminals is very easy. Click here for the map.
No.
No. As of January 1, 2025, the printed Overseas Departure Duty stamp application has been abolished. You can make your Overseas Departure Duty payments through the Digital Tax Office, the GIB Mobile Application, internet and mobile branches of participating banks, cash desks and ATMs, PTT, tax offices, or the payment desks and kiosks at the airport.
The Tax-Free Office is located at the International Terminal. You should go there to complete the required procedures. After you are finished there, you can obtain a refund from the Tax-Free Office desk next to the Information Desk.
The TAV Lost and Found Office is at the International Terminal and is open 24/7.
Telephone: 0232 455 00 00 / Ext: 4690
No.