Terminal Information

Terminal Information

  TERMINAL GUIDE
Business Name Phone (+90 232) Fax (+90 232) Ext.
SUN EXPRESS 274 64 31-274 11 51 310 26 50 3608-3609
LUFTHANSA 274 21 82-274 20 55 274 22 15 3617
THY 274 24 24-274 51 59 274 20 19 232
KIBRIS TÜRK HY 274 20 53-274 21 66 274 22 02 3621
ONUR AIR 274 19 68-274 19 39 274 21 28 1205
ÖĞER TRAVEL 274 15 55-274 35 36 274 15 54 3600
PEGASUS 274 60 35-274 15 56 274 60 35 9901-1421
GÖZEN AIR 274 59 29-274 21 91 274 21 11 3618
İZAIR 274 62 31 274 62 35 1420
SKY 274 38 00-274 17 17 274 38 00 3623
SUNAL TURİZM 274 32 99 0 212 465 55 75 3611
TREK TURİZM 274 60 00 274 29 39  
LTU TURİZM 274 60 00 274 34 08 3555
STEELBIRD SBA 274 21 19 274 20 79 3741
BRITISH AIRWAYS 274 57 60-274 60 27   9901-1254
SOUVENIR SHOPS      
Aktemizleme 274 52 62    
ASPAYA 274 34 74 274 34 74  
SİMA 274 02 02    
EXCHANGE OFFICES      
DAFNE (DEPARTURE FLOOR) 274 62 67   3846
DAFNE (ARRIVAL FLOOR) 274 62 77   3825
BANK      
VAKIFBANK 274 60 24-274 60 25   1967

Frequently Asked Questions

Yes, there is. The bag storage facilities in the International Terminal are open 24 hours a day, 7 days a week.
Please click here for detailed information.
The Consular Office for issuing visas is located on the Arrivals Floor of the International Terminal, in the transit area before the passport check point. It is open 24 hours a day, 7 days a week and the contact phone is +90 232 455 00 00/ Ext: 3603. Click here for the map.
For detailed information on customs procedures you can either visit www.gumruk.gov.tr or call +90 232 455 00 00/ Ext: 1930.
The distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport is approximately 5 minutes on foot. By using the travelators, going to the Domestic and International Terminals is very easy. Click here for the map.
No.
The Departure Fee Stamp from the Ministry of Finance can be obtained from the desk next to the Information Desk on the Departures Floor of the International Terminal.

For information about the Departure Fee Stamp: +90 (232) 455 00 00 Ext: 3602

Note: Departure Fee Stamp payment should be made before passport control.

The Tax-Free Office is located at the International Terminal. You should go there to complete the required procedures. After you are finished there, you can obtain a refund from the Tax-Free Office desk next to the Information Desk.
The TAV Lost and Found Office is at the International Terminal and is open 24/7.

Telephone: 0232 455 00 00 / Ext: 4690

No.