Contact Information

Call Center

0850 222 9828

Phone(International) (232)455 0000/4503-4502
Phone(Domestic) (232)455 0000/4500-4512
Fax +90 232 274 6454
Web www.adnanmenderesairport.com
Email info@tav.aero
Customer Relations cr@tav.aero
Human Resources hr.izmir@tav.aero
Finance finance@tav.aero

TAV IZMIR TERMINAL OPERATIONS CO.

Izmir Adnan Menderes Airport New International Terminal Sarnıç Mevkii 35410 Gaziemir / IZMIR

Havalimanları Holding www.tavhavalimanlari.com.tr +90 212 463 3000 info@tav.aero
Istanbul Atatürk International Airport www.ataturkairport.com +90 212 463 3000 info@tav.aero
Ankara Esenboğa International Airport www.esenbogaairport.com +90 312 590 4000 info@esb.tav.aero
Izmir Adnan Menderes International Airport www.adnanmenderesairport.com +90 232 455 0000 info@tav.aero
Gürcistan Tiflis Uluslararası International Airport www.tbilisiairport.com +995 32 310 421-341 info.tbs@tav.aero
Gürcistan Batum Uluslararası International Airport www.batumiairport.com +995 22 235 100 info.tbs@tav.aero
Tunus Monastir Habib Bourguiba Uluslararası International Airport www.monastirairport.com +216 73 520 000 info@tav.aero
HAVAS www.havas.com.tr +90 232 455 0000 info@havas.net
ATÜ Duty Free www.atu.com.tr +90 212 465 4327 info@atu.com.tr
Services www.bta.com.tr +90 212 465 4141 info@bta.com.tr
“primeclass” www.primeclass.com.tr +90 212 463 3000 primeclass@tav.aero
HAVAS Tourism   +90 212 465 5633-36 havasbilet@tav.aero

Useful Information

Flight Information
Flight Information

Real-time information of arrival and departure flights at Adnan Menderes Airport

Parking
Parking

Your way to a secure parking space! Benefit from the attractive online parking offers of Adnan Menderes Airport

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport, you'll find a great selection of shops within fashion, electronics, design, and souvenirs

Frequently Asked Questions

Yes, there is. The bag storage facilities in the International Terminal are open 24 hours a day, 7 days a week.
Please click here for detailed information.
The Consular Office for issuing visas is located on the Arrivals Floor of the International Terminal, in the transit area before the passport check point. It is open 24 hours a day, 7 days a week and the contact phone is +90 232 455 00 00/ Ext: 3603. Click here for the map.
For detailed information on customs procedures you can either visit www.gumruk.gov.tr or call +90 232 455 00 00/ Ext: 1930.
The distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport is approximately 5 minutes on foot. By using the travelators, going to the Domestic and International Terminals is very easy. Click here for the map.
No.
The Departure Fee Stamp from the Ministry of Finance can be obtained from the desk next to the Information Desk on the Departures Floor of the International Terminal.

For information about the Departure Fee Stamp: +90 (232) 455 00 00 Ext: 3602

Note: Departure Fee Stamp payment should be made before passport control.

The Tax-Free Office is located at the International Terminal. You should go there to complete the required procedures. After you are finished there, you can obtain a refund from the Tax-Free Office desk next to the Information Desk.
The TAV Lost and Found Office is at the International Terminal and is open 24/7.

Telephone: 0232 455 00 00 / Ext: 4690

No.